Compuware has a commitment to building life-long customers by our dedication to providing superior customer support. The FrontLine Service Center has the support information you need, when you need it. Our knowledge-base articles, technical alert notifications, product fixes, technical documentation, event information and more. Give us a call, send an email, search documentation, or visit our support center 24/7. Just let us know how we can help.

The Compuware Partner Network was designed to grow reseller revenue with Compuware products. This program makes it easier to do business with us, identify customer opportunities, and sell and support Compuware solutions. The Compuware Partner Network provides the tools, resources, and support partners need to drive revenue and increase profitability.

These communities provide you with an online forum to collaborate, network and exchange best practices with other Compuware solution users worldwide.

You can access the Compuware User Groups Community using your Compuware FrontLine ID and password. If you are new to the User Group Community, select the group you wish to join and request membership.

Privacy Statement

Our commitment to privacy

Compuware Corporation recognizes your right to confidentiality and is committed to protecting your privacy. This privacy statement applies solely to information collected by Compuware-owned web sites.

The collection of personal data
The use of information collected
The use of cookies
Opt-out
Links to non-Compuware web sites
Commitment to data security
European Union Safe Harbor Certification
Public forums
Online job applications

The collection of personal data

You may visit the web site without disclosing any personally identifiable information. Registration: Registration is often required, before issuing special offers, promotions, newsletters, etc. If you wish to subscribe, we may request such personal information as name, title, company, physical address, phone number, fax number, e-mail address, primary language preference, informational preferences, topics of interest, etc. Compuware will not request more information than is reasonably necessary to provide requested information or services. Compuware assumes all information will be true, accurate, current, non-misleading, consistent and relevant.
E-mail a friend or colleague: Unless otherwise indicated, the names and e-mail addresses provided on "e-mail a friend" forms will be used only to forward the message to the intended recipient and to notify the intended recipient of the sender. The recipient's e-mail address is not stored unless registration information is received.

The use of information collected

General: Compuware will record and collect information about how you may use the site. This may include such data as a domain name, language, type of browser and operating system, Internet Service Provider, Internet protocol (IP) address, the web site from which you arrived at the site, and the amount of time spent on the site. Compuware may monitor and use usage data in aggregated form to measure the web site's performance and activity and improve the web site's design and functionality. Compuware may also use usage data in aggregated form to develop, and distribute to third parties, statistical and general information about how the web site is used for other marketing purposes. Compuware may also use usage data in non-aggregated form to investigate and prosecute security violations.

Compuware online communications: Compuware will use personally identifiable data to communicate special promotions, events and announcements. This information may be used for the purpose of providing you with products or services you have requested, servicing you, improving our services, developing and/or informing you of additional products or services provided by Compuware. Should you wish not to receive promotional material from Compuware, you are offered the option to opt-out from future communications.
Please note that we do not knowingly solicit information from children and we do not knowingly market our products and services to children.

Information sharing and disclosure: Compuware values your business and strives to protect your privacy. Compuware will not sell or provide your information to list brokers or similar mass marketing entities. However, we may provide information about you to our business partners in order to better serve your interests and/or to vendors with whom Compuware has contracted in support of targeted promotions. In those instances, Compuware’s master “opt-out” suppression file will be provided to such vendors to prevent unwanted Compuware material from delivery.


The use of cookies

A "cookie" is a small file that your web browser places on your computer's hard drive to store important data. A cookie cannot be executed as code or deliver viruses. Cookies save you time by enabling your browser to keep track of information such as passwords and account information. In most cases, the cookies that we use will expire after 365 days. In some instances, such as the online job application, the cookies expire as soon as you close your browser.

Third party vendors, including Google, show our ads on sites on the internet. They use cookies to serve ads based on a user’s prior visits to our website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Rejecting cookies: You have the option of setting your browser to reject cookies. In most cases, if you do not accept the cookie you are still able to use the site. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit this site.

Opt-out

We provide the opportunity to opt-out of receiving communications from Compuware at the point where we request information about you and in each instance when you receive material from us. If you have difficulty in opting-out in this manner, please contact us and provide your name, e-mail address and subscription you wish to cancel.

Our goal is to respect your privacy. To help us improve our policies, we welcome your feedback.

Links to non-Compuware web sites

Compuware may provide links to Internet sites maintained by others. Compuware does not review all of such third-party web sites linked to the site and is not responsible for the contents of, or any products or services offered, in such third-party sites.

We encourage our users to be aware when leaving Compuware web sites and to read the privacy statements of each and every web site that collects personally identifiable information.

Compuware provides these links to you as a convenience, and the inclusion of any link does not imply endorsement or acceptance of responsibility of non-Compuware web sites.

Commitment to data security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

European Union Safe Harbor Certification

Compuware complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Compuware has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Compuware’s certification, please visit http://www.export.gov/safeharbor.

Public forums

This site may make chat rooms, forums, message boards, feedback forms, web logs / "blogs", news groups and / or other public messaging forums available to its users. Please remember any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Online job applications

Compuware's web site provides the capability for candidates to submit their resume or curriculum vitae online. All resumes received by Compuware will be held in confidence and used only for the purpose of considering the candidate for employment or such other purpose as requested by the candidate. Compuware will not sell, trade, rent or distribute personal information to third parties.

All open positions offered by Compuware or by its domestic and international subsidiaries are subject to specific job skill requirements. The job skill requirements, qualifications and preferred experience are determined by the domestic or international subsidiary offering the position. All positions are subject to local prevailing employment laws and restrictions. This includes immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The use of cookies to search and apply for jobs online
Cookies save you time by enabling your browser to keep track of the job numbers that you are interested in applying for online, and remembering your last job search criteria. Learn more about cookies and how Compuware uses them. You have the option of setting your browser to reject cookies. If you do not accept the cookie, you are still able to use the site and search for jobs, but you will not be able to utilize the job portfolio/shopping cart feature to apply online.

How to update your personal information
If you have already submitted your resume or curriculum vitae to Compuware and your skills, experience or contact information has changed, please resubmit your resume. Your revised resume will be updated in our resume management system. Visit the Careers site to learn more about candidate eligibility and the interviewing process.

How to contact Compuware Recruiting regarding your privacy
Please e-mail us at compuware.recruiting@compuware.com

Issue Resolution
Our goal is to respect your privacy. If you seek resolution to any privacy or data collection issue you have with Compuware, or have suggestions on how we can improve our policies, please contact us.