Compuware has a commitment to building life-long customers by our dedication to providing superior customer support. The FrontLine Service Center has the support information you need, when you need it. Our knowledge-base articles, technical alert notifications, product fixes, technical documentation, event information and more. Give us a call, send an email, search documentation, or visit our support center 24/7. Just let us know how we can help.

The Compuware Partner Network was designed to grow reseller revenue with Compuware products. This program makes it easier to do business with us, identify customer opportunities, and sell and support Compuware solutions. The Compuware Partner Network provides the tools, resources, and support partners need to drive revenue and increase profitability.

These communities provide you with an online forum to collaborate, network and exchange best practices with other Compuware solution users worldwide.

You can access the Compuware User Groups Community using your Compuware FrontLine ID and password. If you are new to the User Group Community, select the group you wish to join and request membership.

Support Process

Customer Support Resolution Information

 

Customer Support Process

Compuware is dedicated to the satisfaction of its customers. When a call is received by one of the Compuware Call Centers, it is immediately logged and prioritized. Select a link below to learn more about best practices for successful support interactions:

Worldwide Telephone Support

Compuware offers telephone support services for its products around the world. Click on the link that represents your region to obtain hours of operation and contact information for your local Customer Support office: