Compuware has a commitment to building life-long customers by our dedication to providing superior customer support. The FrontLine Service Center has the support information you need, when you need it. Our knowledge-base articles, technical alert notifications, product fixes, technical documentation, event information and more. Give us a call, send an email, search documentation, or visit our support center 24/7. Just let us know how we can help.


The Compuware Partner Network was designed to grow reseller revenue with Compuware products. This program makes it easier to do business with us, identify customer opportunities, and sell and support Compuware solutions. The Compuware Partner Network provides the tools, resources, and support partners need to drive revenue and increase profitability.


These communities provide you with an online forum to collaborate, network and exchange best practices with other Compuware solution users worldwide.

You can access the Compuware User Groups Community using your Compuware FrontLine ID and password. If you are new to the User Group Community, select the group you wish to join and request membership.


Compuware Application Performance Management (APM) platform

The Compuware Application Performance Management (APM) platform is the industry’s leading solution for managing and optimizing the performance, availability and quality of web, non-web, mobile, streaming and cloud applications.

Compuware APM is comprised of two distinct solutions known as 'dynaTrace Enterprise' and 'Gomez for SaaS'. The product level names will be used from this point forward for dynaTrace Enterprise to uniquely identify individual products within the solutions as listed below. Actual changes in the products (documentation, etc) are planned to be implemented progressively starting with the 12.0 and later releases.

 

dynaTrace Enterprise

Current Name
New Name
 
Gomez Real User Monitoring – Data Center (aka Vantage Real User Monitoring) Data Center Real User Monitoring
Gomez Synthetic Monitoring – Private Enterprise (a.k.a. Vantage Active Monitoring) Synthetic Monitoring
Gomez Business Service Manager (a.k.a., Vantage Service Management) Business Service Management
Gomez Java and .NET Monitoring (a.k.a., Vantage Java & .NET Monitoring) Java & .NET Monitoring
Gomez Transaction Trace Analysis (a.k.a. Application Vantage) Transaction Trace Analysis
Gomez Server Monitoring (a.k.a., ServerVantage) Server Monitoring
Gomez Network Performance Monitoring (a.k.a., Vantage Network Monitoring) Network Monitoring
Gomez Mobile Carrier Data Monitoring (a.k.a., Vantage Service Check) Mobile Carrier
VantageView VantageView (no change)

 

Gomez for SaaS

Current Name
New Name
 
BrowserCam BrowserCam (no change)
Gomez Active Data Center XF Gomez Integration
Gomex Benchmarks Gomez Benchmarks (no change)
Gomez Business Pulse XF Gomez Custom
Gomez Cross-Browser Testing Gomez Cross-Browser Testing (no change)
Gomez Dashboard Gomez Dashboard (no change)
Gomez Data Feeds Gomez Feeds (WS, API, FTP)
Gomez Operational Dashboard Gomez Operational Dashboard (no change)
Gomez Platform Gomez Platform (no change)
Gomez Platform International Edition Gomez Platform International Edition (no change)
Gomez Real-User Monitoring – Browser Gomez Real-User Monitoring – Browser (no change)
Gomez Real-User Monitoring – First Mile Gomez Real-User Monitoring – First Mile (no change)
Gomez Real-User Monitoring – Mobile Gomez Real-User Monitoring – Mobile (no change)
Gomez Recorder Gomez Recorder (no change)
Gomez Script Recorder Gomez Script Recorder (no change)
Gomez Script Recorder Mobile Edition Gomez Script Recorder Mobile Edition (no change)
Gomez Synthetic Monitoring Backbone Gomez Synthetic Monitoring Backbone (no change)
Gomez Synthetic Monitoring – Last Mile Gomez Synthetic Monitoring – Last Mile (no change)
Gomez Synthetic Monitoring – Mobile Gomez Synthetic Monitoring – Mobile (no change)
Gomez Synthetic Monitoring – Private Backbone Gomez Synthetic Monitoring – Private Backbone (no change)
Gomez Synthetic Monitoring – Private Last Mile Gomez Synthetic Monitoring – Private Last Mile (no change)
Gomez Synthetic Monitoring – Streaming Gomez Synthetic Monitoring – Streaming (no change)
Gomez Web Load Testing Gomez Web Load Testing (no change)